The client is one of the largest air freight cargo carriers in the UK. Cynergi were awarded the contract for a brand new, state of the art facility adjacent to Heathrow Airport. The new site is an amalgamation of individual offices, open working areas, social space, in-house gym and hot desking and the 23,000sqft cargo shed. The high-tech environment and innovation in which the company have invested in has created a bright innovative office space for the dnata staff. As this is a completely new space and the challenge was to work in conjunction with the client to ascertain the best cleaning regime for a multi use space.
Firstly, and in conjunction with our equipment supplier, we identified the correct equipment to use in a busy cargo shed which consisted of ride-on scrubber dyers and a selection of floor machines. In addition to the cleaning, we installed paper and soap dispensers to the entire site. Our Senior Contracts Manager introduced a cleaning regime to all site based Cleaning Operatives. He spent a full week on site inducting staff and introducing Cynergi to the staff. We then instigated a cleaning programme for all staff covering all areas of the building. The Cleaning Supervisor and Day Janitor were given clear guidelines of what was expected. We reviewed all the cleaning areas and potential usage and organised these to ensure all the staff had areas of that same size and complexity.
Finally, working in partnership with our client, we fine-tuned the cleaning specification to ensure all areas of concern were covered.
We have been able to bring added value to this customer relationship through innovation and a flexible approach to meet the changing needs of the client, ensuring a high quality standard of cleanliness and value for money.
There is a stable and happy team of cleaners and the site is scrupulously clean. Off the back of the service we provided dnata, Cynergi were awarded the contract for 8 other cargo sheds.